Website Shangri-La Hotels and Resorts
Hong Kong-based Shangri-La Hotels and Resorts, one of the world's premier hotel companies, currently owns and/or manages over 90 hotels under the Shangri-La brand with a room inventory of over 39,000. Over four decades the group has established its brand hallmark of 'hospitality from the heart'. The group has a substantial development pipeline with upcoming projects in Mainland China, Cambodia, Hong Kong, India, Myanmar, Philippines, Saudi Arabia and Sri Lanka.
Guest Relations Officer
Shangri-La Dubai
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world’s most dynamic cities.
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
As a Guest Relations Officer, we rely on you to:
- Enhance guest relations and loyalty scores
- Provide support to ensure a smooth and efficient Guest Relations Operation
- Handle all guest requests in a timely, professional and efficient manner
- Provide all-rounded guest services such as checking in and out
- Contribute towards a memorable hotel experience for all guests
We are looking for someone who:
- Takes pride in being a hotelier
- Has strong interpersonal and communication skills
- Has a can-do attitude
- Communicates with fluency in English and local language
- Has no fear of challenges
To apply for this job please visit career10.successfactors.com.