Website ABB
ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. As title partner of Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 136,000 employees.
Project Manager
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Project Manager
Your role and responsibilities
In this role, you will have the opportunity to lead the execution of medium-size projects. Each day, you will ensure that all related activities are executed in accordance with procedures, regulations, standards, specifications and targets. You will also showcase your expertise by leading the project team members to achieve project requirements, deliver contracted deliverables, and meet the committed project result. The work model for the role is: {onsite) This role is contributing to the {motion} in {UAE}. You will be mainly accountable for: • Ensuring planning, scheduling, cost, scope, and customer satisfaction of project management and order delivery activities in coordination with operations manager. • Ensuring project execution is up to ABB quality standards across the project lifecycle. • Providing internal and external customer support such as but not limited to order assistance, payment-related assistance and coordinate with relevant resources to have complete case ownership and keep an eye on customer satisfaction through the TNPS. • tracking all project costs to stay within budget, shall strive to increase project gross margin by proactively seeking opportunities and controlling risks. • Proactively informing customers about project progress, Ensures a positive customer experience throughout the entire process. • Ensuring the resolution of customer issues (e.g. order, technical, payment) by coordinating with relevant stakeholders using ABB tools (e.g. CCRP) • Preparing and analyzing regular statistics (e.g. forecast) using available tools and collecting relevant information. • Developing, implementing, and maintaining customer support processes. Participates in customer support related development projects (e.g. tools, competences, resources) • Working closely with sales team to annually assess their needs to achieve targets. • Working closely with SCM, Logistics to ensure activities as per the project timeline.
Qualifications for the role
- Knowledge of order processing system and SAP
- Good knowledge of commercial terms and conditions
- Knowledge on LCs, BGs
- Strong communication and stakeholder management skills.
- Decision making, flexibility and self-learning, negotiation, problem solving capability.
- Basware System, BOL, SAP, OMS
- Bachelor’s degree in engineering preferred (Electrical, Electronic or industrial engineering).
- PMP Certified.
- 4-5 years of experience in Project management.
Benefits
- Retirement plan
More about us
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
To apply for this job please visit careers.abb.