Website Al Futtaim Private Company LLC
As a diversified organisation, we bring the quality and reputation of more than 200 companies into your life. Al-Futtaim’s 42,000 dedicated employees are committed to helping you make the right choice – no matter your location or need – in sectors as varied as automotive, retail, real estate and finance.
Performance and Planning Manager – International | Al-Futtaim Automotive | Global Aftersales
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The purpose of the International Performance & Planning Manager is to facilitate planning, performance, and governance of Al-Futtaim International Automotive market areas. This role is responsible for creating and implementing business planning processes, including strategic plans, financial forecasting, and providing improvement strategies for underperforming regions. The job holder will also develop and establish KPIs for performance measurement and monitoring.
What you will do:
Forecasts:
– Build and prepare market area forecasts in line with Global Aftersales Automotive Group objectives to deliver financial revenue and GM plans.
– Use market intelligence to strengthen the performance of all Global Aftersales Automotive Group International market areas.
Performance Management:
– Analyze, challenge, and support weekly forecasts.
– Review market area forecasts and actual performance markers, revenue, GM, and KPIs, and report any gaps to budget or trend.
– Provide weekly reporting and monthly trend analysis of all markets to the Senior Head of Department/GM.
Reporting:
– Build up business performance reporting consolidation in line with monthly, quarterly, and business reviews.
– Provide timely market area-specific reporting, utilizing absolute performance metrics and dispersions, to provide a detailed visualization of business trends to the Senior International Performance & Planning Manager.
Market Area Research:
– Conduct regional in-territory market research and sizing to create individual market-specific campaigns and strategic direction.
– Manage International market area performance and create recovery strategies and initiatives to deliver on-plan performance across all dispersion measurements.
OPEX/CAPEX:
– Control all International market region OPEX/CAPEX spend in line with budget levels.
– Understand current levels of market area OPEX and CAPEX spend, future requirements for business expansion, and projects.
Network Quality and Customer Service:
– Monitor levels of customer service by brand and region to ensure the reputation of Global Aftersales Automotive Group is upheld and protected at all times.
– Measure and understand underperformance trends, creating recovery action plans and reporting to the Senior Performance and Planning Manager as required.
Network and Investor Relationships:
– Build relationships with all Market Area partners and downstream management teams to strengthen network relationships.
Required skills to be successful:
- Strategic and structured business understanding, both long-term and short-term.
- Analytical, data-driven outlook with strong planning and communication skills.
- Focus on driving commercial results with measurable KPIs.
- Commercial acumen and proficiency in financial statements.
About the Team:
In this position you will be working in a fast paced and diverse Automotive Aftersales environment. You will be reporting to the Head of Planning and Performance.
What Equips You For The Role:
- Bachelor’s Degree (MBA Preferred) with experience in planning/analysis and understanding of After-sales business.
- 5+ years of professional experience at an OE supplier or a major OES vendor
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
To apply for this job please visit www.afuturewithus.com.