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Housekeeping Manager
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Key Responsibilities:
1. Team Leadership & Management
- Supervise, train, and motivate the housekeeping team to ensure efficiency and high-quality service.
- Assign tasks and schedules to ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained properly.
- Conduct performance evaluations, provide coaching, and implement training programs for continuous improvement.
2. Operational Management
- Ensure daily housekeeping operations run smoothly, including room turnovers, laundry services, and public area maintenance.
- Monitor inventory levels of cleaning supplies, linen, and guest amenities, and coordinate with procurement for timely replenishment.
- Implement housekeeping procedures and standards in alignment with resort policies and five-star hospitality expectations.
3. Guest Satisfaction & Quality Assurance
- Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.
- Handle guest requests, complaints, and feedback professionally and efficiently.
- Conduct regular inspections of rooms, suites, and public areas to ensure compliance with resort standards.
4. Budget & Cost Control
- Develop and manage housekeeping budgets, ensuring cost efficiency without compromising quality.
- Monitor labor costs and optimize staff scheduling based on occupancy levels.
- Identify cost-saving opportunities while maintaining service excellence.
5. Compliance & Safety
- Ensure adherence to health, safety, and sanitation regulations, including fire safety and chemical handling procedures.
- Implement eco-friendly and sustainable housekeeping practices in line with resort policies.
- Train staff on emergency procedures and workplace safety measures.
- ducation: Diploma or degree in Hospitality Management, Hotel Administration, or a related field.
- Experience: Minimum 3-5 years of housekeeping supervisory or managerial experience in a luxury hotel or resort.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
To apply for this job please visit careers.accor.com.