Front Desk Officer (UAE National)

Front Desk Officer (UAE National)

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Are you a warm, welcoming presence with a passion for service excellence? We are looking for a Front Desk Officer to be the face of our organization—someone who creates a lasting first impression and ensures smooth day-to-day front office operations.

This opportunity is exclusively open to Emirati nationals as part of our commitment to supporting the UAE’s Emiratization goals and empowering local talent.

What You’ll Do:

As our Front Desk Officer, you’ll be the first point of contact for guests, clients, and colleagues. Your responsibilities will include:

• Reception & Guest Experience: Greet visitors with professionalism and warmth, manage incoming calls, and ensure a seamless front desk experience.
• Administrative Support: Handle clerical tasks such as filing, scanning, and data entry. Manage mail and courier services.
• Office Coordination: Maintain a tidy and organized reception area, monitor supplies, and liaise with housekeeping and facilities teams.
• Communication Hub: Relay messages, coordinate with departments, and support internal communications.

What We’re Looking For:

• UAE National (Emirati) with a family book
• High school diploma or equivalent; additional certifications in administration or customer service are a plus
• Previous experience in a receptionist or customer-facing role preferred
• Strong communication skills in English (Arabic is a plus)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Professional demeanor, attention to detail, and a proactive attitude
• Ability to maintain confidentiality and handle sensitive information with discretion.

Why Join Us?

• Be part of a dynamic, inclusive, and purpose-driven team
• Contribute to a workplace that values integrity, respect for people and excellence
• Grow your career in a supportive environment with development opportunities

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.