Customer Service Representative

Key Responsibilities:

• Handle inbound and outbound customer inquiries
• Provide accurate information about products and services
• Resolve customer complaints in a professional manner
• Maintain customer records and update databases
• Collaborate with other departments for problem resolution

Qualifications:

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and problem-solving skills
• Basic computer and typing skills
• Patience and customer-focused attitude