Account Manager

Account Manager

Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees’ professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programs throughout the world.  What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at Wasserman.

Join our team today!

WHAT YOU WILL BE DOING

General account responsibilities include:

• Partnership planning aligned to client insights on target audience, objectives, budget parameters.
• Implementation and partnership roll out in conjunction with rights holder and sister agencies, and general account management of suppliers, budget and client reporting
• Partnership review, interpretation of measurement results and recommendations to the clients

Role specific responsibilities include:

• Management of key relationships with clients, rights holder and suppliers
• Oversee development and delivery of activations, implementation of partnership rights and touchpoints and success measurement against KPIs
• Research trends and data to create and deliver strategic presentations
• Strive to meet client KPI’s and ensure activity is effectively measured
• Work across additional client programmes and activations
• Thorough appreciation of client budget parameters
• Continually seek cost saving measures and opportunities
• Pursue opportunities to grow business organically
• Monitor and approve spending of direct reports
• Manage team members, ensuring that tasks are being completed correctly, efficiently and timely
• Promote conflict resolution amongst staff, and recommend and manage solutions
• Regular interactions with Account Director to ensure client goals are managed consistently

Additional Responsibilities

• Develop clear and concise internal and external presentations and reporting
• Demonstrate appropriate behaviours, conduct and professionalism in all interactive, written and verbal communications
• Track time and financial expenses on a day-to-day basis

THE SKILLS AND EXPERIENCE YOU NEED

• Agency experience is preferred
• Ability to multi-task; you will be working across a number of activities with tight deadlines
• Presentation skills (both writing and delivery), internally and to clients / suppliers including use of Microsoft PowerPoint
• Excellent communication skills – verbal and written
• Creative thinking
• Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
• Attention to detail and organisation critical