Website Ajman University
Established in 1988 as the first private university in the GCC, Ajman University (AU) also was the first university in the UAE to admit expatriate students. Our institution continues to be a pioneer for inclusion, innovation, and social impact. In 2020, Ajman University became one of the first six higher education institutions in the world to receive global accreditation from the Quality Assurance Agency (QAA), UK’s independent body and a global leader in quality assurance for higher education.
Alumni Assistant (PT)
Job Description
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Conduct phone calls to alumni to collect, verify, and update their contact and professional information.
- Maintain accurate and confidential records of alumni data using designated databases and tools.
- Provide administrative support to the Office of Alumni Affairs by carrying out various daily tasks.
- Assist in the coordination and administration of alumni-related surveys to support internal and external engagement initiatives.
- Support data collection efforts for alumni-related projects to ensure accurate and up-to-date information is maintained.
- Represent the university professionally in all interactions with alumni, upholding the values and image of the institution.
QUALIFICATIONS & EXPERIENCE:
- Fluency in both English & Arabic (written and verbal communication).
- Friendly, confident phone etiquette and customer service skills.
- Ability to handle sensitive information with discretion.
- Detail-oriented with strong organizational skills.
- A proactive attitude and willingness to learn.
KNOWLEDGE & SKILLS:
- Proficient in Microsoft Office (Word, Excel, Outlook).
WORKING CONDITIONS:
- Work is normally performed in a typical interior/office work environment.
- No or very limited physical effort required.
- No or very limited exposure to physical risk.
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