Business Analyst

Full Time

Website XA Group

Xpress Automation, headquartered in the UAE, develops ADDENDA, an AI-powered SaaS platform that transforms motor claims, policy and repair management.

Business Analyst

Primary Responsibilities:

    • Manage business requirements of new feature being implemented for inhouse software products with primary focus on Specification and Implementation of digital workflows and system integrations.
    • Conducts usability level change impact analysis to assess the potential implications of change, functions and requirements desired by key stakeholders in system.
    • Maintain and manage the requirements, assign priorities, and keep status track of requirements according to product roadmap.
    • To develop, update and deliver presentations to clients highlighting product features and its technical capabilities.
    • Identify patterns, trends and other relationships to determine ways to improve and/or resolve issues and resolve deadlocks and conflicts.
    • Analyses the feasibility of requirements and develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
    • Must have working knowledge in Agile practices and working experience with Scrum teams.
    • Participate in Sprint Review meetings, discuss completed work, present the upcoming backlog, and plan the next sprint
    • Manage and maintain product backlog, ensuring clarity, prioritization, and regular updates based on business value and market conditions
    • Identify and manage dependencies between backlog items, teams, and external factors that may impact project progress
    • Engage with stakeholders to gather input and feedback, and manage expectations regarding the product roadmap and delivery
    • Collaborate with team to address any impediments hindering progress or meeting the DoD
    • Accept user stories as ‘done’ by confirming they meet acceptance criteria and deliver expected business value
    • Engage with stakeholders, provide progress updates, and gather feedback for future iterations
    • Act as a bridge between Business/Customers and Technology.
    • Experience in insurance industries would be plus.

Experience, Skills & Qualifications

    • Should have at least 5 years previous experience in similar role, and 7-10 years of IT industry experience, insurance domain experience will be plus.
    • Dedicated and highly skilled in driving the development and enhancement of applications.
    • Excellent communication skills in English; Arabic will be plus.
    • Showing excellent communication, collaboration, and stakeholder management skills.
    • Proficient in Agile methodologies, particularly Scrum, with a strong grasp of the product development lifecycle.
    • Able to prioritize and manage a product backlog based on business value and market needs
    • Ready to join a multicultural, dynamic team and flexible to work onsite, hybrid, and client premises (if required).
    • Excellent in interpersonal skills with forward thinking approach.
    • Active listener and presentation skills.
    • Expertise in Software platforms, SaaS, CRM, digital products, and strong background in SDLC.

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