Full Time
Dubai - United Arab Emirates
Posted 2 years ago
Attractive Salary AED / Month
Salary: Attractive Salary
At least 1 year of experience as a front desk agent in a 5*property.

Website The First Group

The First Group is a Dubai-based property developer focused on providing investment opportunities in real estate markets with the highest potential. That’s why in 2006, after over 20 years of success, our headquarters moved to Dubai to create lucrative property investment opportunities in this flourishing region. Since then we have launched 13 projects in the UAE which offer great returns to our investors. We now specialize in building landmark hotels in Dubai, then we partner with world-class hotel operators to provide optimal occupancy rates and rental revenue for our investors. One cannot imagine a more favorable location than Dubai for hotel property investments, taking into consideration the current tourism boom which will soon exceed 20 million guests annually. Unsurprisingly, hotel investments are in high demand among individual investors, and at The First Group we provide owners with high quality hotel units and unexampled income potential.

CID Associate – Hospitality (UAE National)

Overview:

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description:

The CID Associate will be responsible for maintaining all guests passport & ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner.

Key Responsibilities:

Greet, check-in, respond to requests and settle accounts while providing exceptional service.
Take initiative to add a personalized experience.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Check in and check out all the guests in the CID system, respecting the local government requirements, in order to avoid any penalties.
Monitor and correct any discrepancy shown by the PMS and CID system reconciliation.
Maintain a structured filing system, as per CID and audit procedures requirements.

Desired Skill & Expertise:

At least 1 year of experience as a front desk agent in a 5*property.
Service focused personality is essential.
Front Office computer literacy (e.g., OPERA, VICAS, etc.)
Fluency in Arabic and English is a must; additional languages are a plus.
Excellent organizational skills and attention to detail.

To apply for this job please visit careers-thefirstgroup.icims.com.