Front Desk Officer

Full Time

Website Canadian Specialist Hospital

Canadian Specialist Hospital is one of the largest private hospitals in Dubai and the institution of choice for referrals from small and medium-sized medical centers that lack some of our specialized diagnostic and treatment facilities. CSH has grown to become one of the most advanced and comprehensive healthcare institutions in the region.

Front Desk Officer

Job Description

The Front Desk Officer’s (FDO) main responsibilities include providing exceptional client service, maintaining professionalism amidst multitasking, answering phones, scheduling appointments, handling inquiries, and ensuring a clean reception area. They must empathize with clients, possess a firm belief in the quality of care, and effectively communicate services and recommendations. Additionally, managing doctors’ appointments, assisting visitors, handling parcels, generating bills, and coordinating with insurance companies are crucial tasks.

Qualifications & Experience:

  • Education: Completion of Bachelor’s degree, proficiency in English,(Arabic is an advantage), and basic computer literacy.
  • Work Experience: 2+ years of customer service or front office experience, familiarity with medical insurance policies, computerized environments, and excellent customer service skills, problem-solving abilities, and the capacity to work under pressure. UAE healthcare is a plus.

Applicants whose experience may not directly align with the position requirements may not be selected for further consideration.

Forward your Cv [email protected] with the subject “Front Desk Officer”

To apply for this job please visit www.careers.csh.ae.