Website NMC Healthcare
NMC Healthcare is the largest private healthcare company in the UAE and ranks amongst the leading fertility service providers in the world. Over the last 46 years, NMC has earned the trust of millions, thanks to its personalized care, genuine concern and a sincere commitment to the overall well-being of the patient.NMC Healthcare is the largest private healthcare company in the UAE and ranks amongst the leading fertility service providers in the world. Over the last 46 years, NMC has earned the trust of millions, thanks to its personalized care, genuine concern and a sincere commitment to the overall well-being of the patient.
Front Office Executive – UAEN
Job Description
- Provide friendly, quality client care to the patients.
- Receive incoming calls, screen those that are handled by other health care team members and take care of routine calls.
- Schedule appointments, obtaining all necessary data concerning the patient and owner.
- Prepare to receive appointments by retrieving client records, preparing needed forms in advance of clients’ arrival. Complete required forms and obtain all necessary information.
- Check and greet clients in a professional, friendly, hospitable manner.
- Make new appointments or note changes in patient status as necessary. Enter charges and set up future reminders in system.
- Assist in the updating of client files, follow up with clients when indicated.
- As required, enter data into the computer system, retrieve and modify computerized records.
- Protects patients’ rights by maintaining confidentiality of personal, medical, and financial information.
- Performing a variety of clerical duties, receiving sorting, distributing mail, sending out mailings, organizing reception area. Type memos, correspondence, reports, and other documents.
- Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
- Handling the OT List, check the files if correct.
- Scanning Files.
- Confirming Patients’ Appointments.
- Escorting patients, assisting call centres and being available in front reception.
- Must be able to maintain a positive working environment.
- Responsible for patient admission during night duties or whenever it is needed.
- Perform other duties as assigned.
Responsibilities
- Provide friendly, quality client care to the patients.
- Receive incoming calls, screen those that are handled by other health care team members and take care of routine calls.
- Schedule appointments, obtaining all necessary data concerning the patient and owner.
- Prepare to receive appointments by retrieving client records, preparing needed forms in advance of clients’ arrival. Complete required forms and obtain all necessary information.
- Check and greet clients in a professional, friendly, hospitable manner.
- Make new appointments or note changes in patient status as necessary. Enter charges and set up future reminders in system.
- Assist in the updating of client files, follow up with clients when indicated.
- As required, enter data into the computer system, retrieve and modify computerized records.
- Protects patients’ rights by maintaining confidentiality of personal, medical, and financial information.
- Performing a variety of clerical duties, receiving sorting, distributing mail, sending out mailings, organizing reception area. Type memos, correspondence, reports, and other documents.
- Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
- Handling the OT List, check the files if correct.
- Scanning Files.
- Confirming Patients’ Appointments.
- Escorting patients, assisting call centres and being available in front reception.
- Must be able to maintain a positive working environment.
- Responsible for patient admission during night duties or whenever it is needed.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent degree.
- Knowledge of medical terminology, procedures, and diagnosis
- Knowledge of computer and relevant software applications
- Knowledge of general administrative and clerical procedures
- Working knowledge of healthcare insurance preferred
To apply for this job please visit eiby.fa.em2.oraclecloud.com.