Insurance Assistant

• Assisting, liaising and networking between insurance companies regarding eligibility, payments, approvals, reconciliation and other requirements.
• Responsible for Assisting and supporting initiatives relative to the evaluation, processing, and handling of claims for the outpatient department.
• Acts as a liaison between the department, its insurance provider and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims.
• Responsible for filing and tracking insurance claims and informing department staff of their patient’s claims status
• Reviews claims to make sure that billing requirements are met, updates accounts as necessary, answers inquiries, and makes recommendations for resolution.
• Process insurance claims in a timely manner
• Maintains strict confidentiality related to medical records and other data
• Ensuring coverage of claims, guiding staff for correct usage of claim forms, approval papers
• Interact on a daily basis with doctors, and Therapists (PT OT, SLP) to insure accuracy and completion of billing
• Assisting with insurance companies for obtaining information on new policies and their coverage.

• Assisting, liaising and networking between insurance companies regarding eligibility, payments, approvals, reconciliation and other requirements.
• Responsible for Assisting and supporting initiatives relative to the evaluation, processing, and handling of claims for the outpatient department.
• Acts as a liaison between the department, its insurance provider and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims.
• Responsible for filing and tracking insurance claims and informing department staff of their patient’s claims status
• Reviews claims to make sure that billing requirements are met, updates accounts as necessary, answers inquiries, and makes recommendations for resolution.
• Process insurance claims in a timely manner
• Maintains strict confidentiality related to medical records and other data
• Ensuring coverage of claims, guiding staff for correct usage of claim forms, approval papers
• Interact on a daily basis with doctors, and Therapists (PT OT, SLP) to insure accuracy and completion of billing
• Assisting with insurance companies for obtaining information on new policies and their coverage.

8. QUALIFICATION, EDUCATION AND EXPERIENCE

ESSENTIAL PREFERRED
Education
Recognised degree or diploma in Insurance and Claims

B.Sc Degree or Masters Degree

Experience
Meticulous attention to detail with the ability to multi-task
Excellent English language skills, Arabic would be an advantage
Experience working with diverse populations in multicultural settings
Excellent interpersonal and communication skills
Excellent documentation, communication and IT skills
Passionate about healthcare excellence

2-3  years Insurance or claims experience in a clinic or hospital setting
Knowledge of ICD and CPT billing codes

Job Specific Knowledge and Skills
Working knowledge of medical terminology
Familiar with standard concepts, practices, and procedures in Medical Insurance

Strong