Patient Admin Executive

Key Accountabilities

• Managing Patient Experience

Specific Responsibilities for this Role

• Great customer entering establishment.
  • Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.
  • Count money in cash drawers at the beginning of shift to ensure that amount is correct.
  • Compute and record totals of transactions.
  • Collecting cash as per payment slip.
  • Track the correct service with price as per request by the doctor.
  • Receive payment by cash, cheque, credit card and vouchers.
  • Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.
  • Issue receipt & detailed summary of bills.
  • Resolve customer complaints.
  • Updating in patients bills.
  • Informing interim In –patient billing summary to patient daily
  • Submitting daily claim forms and related documents to accounts.
  • Submitting previous day collecting to accounts.
  • Compiling and maintaining of reports and records

Key Accountabilities

• Managing Patient Experience

Specific Responsibilities for this Role

• Great customer entering establishment.
  • Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies.
  • Count money in cash drawers at the beginning of shift to ensure that amount is correct.
  • Compute and record totals of transactions.
  • Collecting cash as per payment slip.
  • Track the correct service with price as per request by the doctor.
  • Receive payment by cash, cheque, credit card and vouchers.
  • Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.
  • Issue receipt & detailed summary of bills.
  • Resolve customer complaints.
  • Updating in patients bills.
  • Informing interim In –patient billing summary to patient daily
  • Submitting daily claim forms and related documents to accounts.
  • Submitting previous day collecting to accounts.
  • Compiling and maintaining of reports and records

Minimum Qualification & Experiences

• Bachelor’s Degree – Any discipline or related fields. Master’s degree will be an advantage.
  • Two years minimum of experience.
  • Knowledge of insurance billing procedure.
  • Knowledge of principles and practices of bookkeeping.
  • Knowledge in using computer and related software applications
  • Extreme organization skills
  • Communication, interpersonal skills as applied to interaction with co- workers, supervisor and customers.