Website Juma Al Majid Holding Group LLC
Born of one man's vision, enterprise and drive, the Juma Al Majid group of companies had a modest start in the year 1950. After the passage of half a century, Mr. Juma Al Majid, founder and chairman, still remains the guiding light and inspirational force behind the organization's phenomenal success. His simple but highly effective philosophy of satisfying customers, small or big, through a mix of honesty, integrity and social awareness has become ingrained in all aspects of the business and is truly responsible for the group's unrivaled success.
Reception supervisor/Associate Manager
Job Description
- Supervises reception area for proper flow & operations.
- Organize reception area to fulfill principal standards & requirements
- Monitor service advisors’ performance to meet set targets & objectives by Service Manager.
- Trains service advisors to apply customer care steps advised by Company & Principal.
- Suggests ideas & plans to enhance customer satisfaction level.
- Prepares & submits reports required by Service Manager taking into consideration deadlines.
- Follow & solve customers’ complaints escalated by service advisors.
Requirements
- Diploma Degree in IT/BA or any equivalent majority.
- 5 years experience in Auto- Body shops in UAE
- Excellent communication skills in English & Arabic
- Smart appearance
- High managing skills to drive employees’ engagement & motivation.
- Ability to work under pressure and handle multiple tasks.
- Excellent relationship Management with Insurance Co / B2B & Customers.
- Valid UAE Driving license
Benefits
- Paid Annual Leave
- Medical Insurance
- Travel Ticket
- Family Status
- T&C applied as per group policy
To apply for this job please visit careers.al-majid.com.