Website Ajman University
Established in 1988 as the first private university in the GCC, Ajman University (AU) also was the first university in the UAE to admit expatriate students. Our institution continues to be a pioneer for inclusion, innovation, and social impact. In 2020, Ajman University became one of the first six higher education institutions in the world to receive global accreditation from the Quality Assurance Agency (QAA), UK’s independent body and a global leader in quality assurance for higher education.
Receptionist – UAE Nationals Only
Job Description
Position Summary
The Receptionist serves as the first point of contact for students, staff, visitors, and external stakeholders. This role ensures a welcoming, professional, and efficient front-desk experience while providing administrative and clerical support to maintain smooth office operations.
Key Responsibilities
- Greet and assist students, faculty, staff, and visitors in a courteous and professional manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate departments.
- Maintain the reception area to reflect Ajman University’s professional image.
- Schedule and coordinate appointments, meetings, and room bookings as required.
- Provide basic information about Ajman University programs, services, and facilities.
- Support administrative tasks such as filing, photocopying, and handling correspondence.
- Assist in distributing internal communications and mail.
- Ensure compliance with university policies and procedures in front-desk operations.
- Handle confidential information with discretion.
- Provide additional support to office staff during events, student recruitment activities, or peak operational periods.
Qualifications & Skills
Education:
- High school diploma or equivalent required; diploma/degree in Administration or related field preferred.
Experience:
- 1–2 years of experience in reception, front office, or customer service roles.
- Experience in higher education or service industries is an advantage.
Technical Skills:
- Proficiency in MS Office (Word, Excel, Outlook).
- Familiarity with office equipment (telephone systems, printers, photocopiers).
- Knowledge of CRM or student information systems is a plus.
Core Competencies:
- Strong communication and interpersonal skills.
- Professional appearance and demeanor.
- Excellent organizational and multitasking abilities.
- Customer-service orientation and problem-solving mindset.
- Ability to work independently and collaboratively in a fast-paced environment.
What We Offer
- A professional and supportive environment within a leading UAE higher education institution.
- Opportunities for training and development.
- The chance to be part of Ajman University’s welcoming and student-focused culture.
To apply for this job please visit iabeey.fa.ocs.oraclecloud.com.