
Website du
Emirates Integrated Telecommunications Company, commercially rebranded as du in February 2007, is one of the two telecom operators in the United Arab Emirates
Risk and Compliance Lead (UAE National Only)
Job Description
Key Accountabilities:
- Risk Framework Oversight
- Oversee the risk function, maintain, and address any deficiencies in the company’s risk management framework.
- Maintain all risk policies and procedures.
- Perform regular documented risk assessments and coordinate the risk and control self-assessments across 1 and 2 LOD of Defense
- Foster, develop and enhance a strong risk management culture, across all categories of risk, throughout the fintech.
- Manage and continually develop and enhance the fintech’s Enterprise Risk Management Framework and day-to-day risk management processes.
- Monitor changes in fintech’s activities and ensure that risks arising from any significant changes are considered within the Risk Management Program.
- Build and maintain risk register
- Risk and Compliance owner of the Business Continuity Planning and Execution
- Provide training and guidance as needed to team members
- Incident Management, Governance and Reporting
- Oversee incident management and ensure monthly and quarterly reporting on incidents
- Be the main owner of the Group Risk Management Tooling – perform user acceptance testing, maintain the data, train 1 LOD on tool usage, prepare reporting from the tooling
- Provide reports on the risk management program to Head of Compliance and CEO that will be shared with the Risk Committee and/relevant Board
- Perform analysis of risk data to identify insights, trends and emerging risks
- Coordinate all governance activities related to the Risk Management Program, including preparation of materials, scheduling and taking minutes for the Business Risk and Compliance Committee
- Support with materials preparation for the Board Risk and Compliance Committee and the Board meeting
- Create regulatory reports in line with regulatory requirements
- Compliance management
- Create regulatory reports in line with regulatory requirements
- Oversee fraud management and case resolution within 2 LOD
- Review new product initiatives and provide feedback to tech, product and commercial teams on risk and compliance requirements
- Liaises with the Legal and Compliance Division on customer complaints, litigation, and other subjects when requested
- Review new proposed contracts from a risk and compliance perspective as required
- Audit & Findings Management
- Supports in the preparation for and response to audits, and ensures that any audit findings are appropriately responded to and remediated
- Maintain a tracker of all open risk and compliance related audit and/or monitoring and testing findings and ensure these are proactively remediated
Qualifications, experience and skills:
Qualifications:
- Bachelor’s degree or equivalent level of work experience
Experience:
- 10+ years’ experience as a Risk/Compliance professional at a payment/e-money institution, fin-tech and/or financial regulatory agency.
- Experience in and understanding of payments, e-money or wallet products/services, banking functions, MSBs and merchant processing
Skills
- Strong leadership and communication skills, with the ability to effectively manage and guide a team.
- In-depth knowledge of risk and compliance
- Familiarity with mobile money platforms and a passion for delivering exceptional customer experiences in a dynamic and fast-paced environment.
- Ability to promote the company culture, values and behaviors and to ensure standards of performance are accepted and understood.
- Ability to be proactive in terms of identifying and addressing risk and management issues that are arising.
- Ability to coordinate completion of multiple tasks and meet aggressive time frames.
- Ability to take initiative and work independently with minimal supervision in a structured environment.
- Demonstrate thought leadership and market presence relating to best practice and innovation.
- Good understanding of the payment technology industry.
- Advanced Microsoft Office (Word, Excel, and Outlook) skills.
- SQL, SAS, or similar database experience a plus
About Us
About du
Operating under the steadfast umbrella of Emirates Integrated Telecommunications Company (EITC), du is an integral driver of the UAE’s economic, social and digital transformation. Thriving on digitally innovating all facets of the contemporary telecom experience, we touch the lives of millions of customers everyday as a dedicated enabler of connectivity, continuity and growth across consumer and enterprise segments. Whether delivering state-of-the-art Smart City infrastructure, bespoke enterprise ICT solutions, government communications, secure data solutions, or the very best in home entertainment and value, we are a reliable telco and ICT player shaping the future of communication for a more connected tomorrow.
http://du.ae
About the Team
About Emirates integrated Telecommunications Company PJSC
The Emirates Integrated Telecommunications Company PJSC (EITC) was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU.DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.
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