
Website Emaar Properties
Emaar Properties is a real estate development company located in the United Arab Emirates (UAE). It is a public joint-stock company and is listed on the Dubai Financial Market as DFM: EMAAR. The company operates internationally providing property development and management services. With six business segments and 60 active companies, Emaar has a collective presence in 36 markets across the Middle East, North Africa, Pan-Asia, Europe and North America.Emaar Properties is a real estate development company located in the United Arab Emirates (UAE). It is a public joint-stock company and is listed on the Dubai Financial Market as DFM: EMAAR. The company operates internationally providing property development and management services. With six business segments and 60 active companies, Emaar has a collective presence in 36 markets across the Middle East, North Africa, Pan-Asia, Europe and North America.
Role in Front Office – General Pre-Opening (Palace Creek Harbour))
Job Description
ABOUT THE FUNCTION
This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out.
WHAT YOU WILL NEED TO SUCCEED
- Genuine service personality, with high EQ.
- Minimum 4 years’ experience in Hospitality industry.
- Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry.
- Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
- A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
- Conduct all operational tasks in Front Office while living up to service standards and procedures.
- Go the extra (s)mile where you can.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.
To apply for this job please visit emhm.fa.em2.oraclecloud.com.