Rooms Controller

Full Time
  • Full Time
  • United Arab Emirates
  • Attractive Salary AED / Month
  • Salary: Attractive Salary

Website Damac Properties

DAMAC Properties has been shaping the Middle East’s luxury real estate market since 2002, delivering iconic residential, commercial and leisure properties across the region and beyond.

Rooms Controller

Job Description

Hey there!

Are you one of those creative minds? A character, a storyteller?

Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?

Join the audition and start scripting your own story at Paramount Hotels Dubai!

Job Purpose

Rooms Controller will be a key position to handle main back of house tasks, including assigning rooms, communicate with housekeeping for rooms’ status.

  • Control arrival and departure rooms
  • Control VICAS system
  • Action traces reports
  • Post online payments
  • Audit the profile updates
  • Check the routing instructions
  • Review groups blocks routings, cashiering comments, allocations
  • Prepare allocation for Upselling
  • Balance inventory and communicate with RSVN on room availability
  • Monitor OOS, OOO status.
  • Monitor Queue rooms and communicate with the guest once room is ready.
  • Allocate next day EA, pre-registered bookings, connecting rooms and any kind of guest requests.
  • Review discrepancies and same day due outs, communicate with guests and arrange extensions.

Experience and Technical Knowledge

  • Past experience in 5* luxury hotel with solid knowledge of front office operations.
  • Solid experience with Opera PMs.
  • Organized, people oriented and has good time management.

To apply for this job please visit ejwe.fa.em2.oraclecloud.com.