Sales & Support Manager MEA

Sales & Support Manager MEA

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

JOB PURPOSE
Reporting to the Senior Manager, Distributor Sales Region Africa and Middle East of Topcon, is responsible for leading our distribution sales efforts in Africa and Middle East.

The Sales and Support Manager will be the lead on all regional projects and manages the daily operations of the project and oversees the resource allocation and workflow of all support activities and the preparation of reports to support sales teams.

CORE JOB DUTIES 

• Assisting the Managers of Distributor Sales and Sales Account managers in:
• Developing new/existing distribution/retail partners in order to sell and support the company’s products to end-users.
• Managing existing distributors support teams
• Identifying potential new customers and business opportunities
• Maintaining existing relationship with a customer or group of customers
• Distributing information to the departments/ internal interfaces with filter for management
• Managing the support teams of the existing distribution network for the complete product portfolio
• Managing and planning the pre sales  process from demonstration, sales, delivery, installation, and completion of the project.
• Work closely with the Operational team, the Professional Service team and 3rd party service suppliers to ensure a smooth Sales process involving the local business partners.
• Demonstrate solutions that meets the customer demands on job sites
• Technical sales training with our local partners to ensure the maximum utilisation of the complete Topcon portfolio.
• Interact with different stake holders internally and externally, to identify and analyse potential problems and seek the best possible solutions to solve in a short term.
• Contributing to and Executing Topcon’s strategic vision.
• Exploring/seeking out new markets and initiates plans to capture new opportunities in the space.
• Delivering and Monitoring sales against defined budget.
• Providing sales forecasting and progress reports
• Managing new orders and clarifying issues
• Studying, understanding and reporting market trends/analysis with the impact on the sales business
• Preparing, revising and submitting  reports and other documentation

MINIMUM JOB REQUIREMENTS 
Education & Experience

• 5+ years of proven experience in distribution sales, preferably in a leadership role. The ideal candidate will have a strong background in distribution sales,
• proven leadership skills, and the ability to build and maintain strong relationships with partners.
• Experience in a leadership role
• Excellent communication skills

Knowledge, Skills & Attributes  

• Proven track record of meeting or exceeding sales and support targets through distribution channels.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with distribution partners and customers.
• Strong leadership skills, with the ability to motivate and develop relationships with distribution partners.
• Ability to analyze data, market trends, and customer feedback to drive sales strategies and plans.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment and manage multiple priorities.
• Ability to work in a team environment that promotes collaboration.
• Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software.
• Ability to travel within the assigned region as needed.