Specialty Account Manager

Specialty Account Manager

Site Name: Field Worker – ARE, Egypt – Cairo, Lebanon
Posted Date: Apr 30 2024

Job Purpose

As the Specialty Account Manager in UAE, you will be responsible for end-to-end management of specialty products. You are expected to lead the engagement with relevant internal & external stakeholders, deliver tailored patient-focused detailing for HCPs, ensure availability of the product for patients, support product formulary enlisting and deliver expected business outcomes.

Important Points to Consider

This field-based specialty account manager role is

• Required to be located in United Arab Emirates, preferably Abu Dhabi.
• Responsible for the assigned territory “Abu Dhabi & Al Ain” as well as possible other Gulf countries
• Reports directly to the Gulf Team Leader
• Likely to require frequent business travels within the country and across Gulf region.

Please note that candidates will be considered separately and independently for Dubai and Abu Dhabi, please make sure to specify which location you are applying for.

Minimum Level of Qualifications

• Science related degree (medical, pharmacy etc.)
• Minimum of 3 years pharma industry sales experience; ideally in various therapeutic areas and different specialties
• Having consistent high performance, proven success record within his/her company
• Excellent presentation, product detailing and sales skills
• Comprehensive understanding of the specialty business dynamics, country specific requirements and related HCP groups such as Rheumatology,Nephrology and Infectious disease
• Able to manage relationships with HCPs, key institutions and professional associations
• Resilient, self-motivated, and persistent, able to meet deadlines and be effective under pressure.
• Excited for challenging status-quo, using creativity and coming up with new & bold ideas
• Fluent in written and spoken English.

Preferred Experiences

• Specialty experience, ideally experience on niche, life-changing products
• Product launch experience
• Fluency in written and spoken Arabic

Core Responsibilities

• Deliver the execution of commercial strategical priorities in the defined territory & offer the appropriate solutions by being a trusted advisor to HCPs.
• Monitor product performance on monthly basis and recommend required actions through developing and effectively executing a robust territory business plan aligned to commercial strategy.
• Support driving the implementation of the annual operational plan, including new campaigns development and roll out based on market needs while securing necessary medical & regulatory approvals.
• Develop market intelligence & initiate the forecasting process in alignment with the commercial trade channel and marketing teams to reflect the actual market demand.
• Drive end-to-end patient solutions & tracking to support the product supply process & coordinate with supply chain and commercial trade channel teams to ensure product availability and manage the products’ shelf-life.
• Conduct frequent effective external meetings and interactions with HCPs to drive disease & product awareness.
• Establish long lasting relationship with scientific societies & KEEs to leverage advocacy & support patient care across the region.
• Coordinate with market access team to develop & implement access plans of a defined territory to establish a clear access roadmap with the key accounts.

Accountability

• Drive performance and results through continuous patient recruitment and end-to-end account management with full adherence to GSK way of working.
• Develop, agree and implement area business plan, prioritizing key risks & opportunities per account and optimize resources to maximize results.
• Carry out marketing specific tasks that will address market needs to drive portfolio’s performance.
• Manage the supply of the product, ensuring close follow up with supply team and CTC team on timely delivery of quantities captured on demand tools until order fulfilment.
• Ensure developing necessary intelligence and patient enrolment per account to be translated into robust demand forecast.
• Develop and manage long term collaborative business partnerships with HCPs and key accounts.

Compliance Responsibilities

• Full cooperation in terms of GSK and country standard way of operations.
• Build and maintain compliance knowledge and implement governance processes to ensure that activities take place in adherence to GSK’s prevailing codes, policies and procedures and legal requirements.
• Ensure strong business partnerships, with stakeholders to manage issue that may arise, and determine approved courses of action.
• Develop collaborative relationships based on trust, openness, honesty and transparency.
• Demonstrate authenticity, values and integrity.

Closing Date: 14/05/2024