Website American University in Dubai
The American University in Dubai (AUD) (Arabic: الجامعة الأمريكية في دبي) is a private, non-sectarian institution of higher learning in Dubai, United Arab Emirates, founded in 1995. AUD is accredited regionally as a separate unit by the Southern Association of Colleges and Schools. AUD serves UAE nationals and international students from all over the world and offer them an American-style education. The University has both US and UAE accreditation for all of its programs.
Student Admission and Recruitment Coordinator
The American University in Dubai invites qualified applicants to apply for the position of Student Admission and
Recruitment Coordinator.
The position objective is to support the Office of Student Recruitment and Admissions, through targeting, recruiting,
and enrolling the strongest and most suitable undergraduate candidates for AUD. This involves data assembly and
analysis, effective relationship building, and efficient guidance and counseling capabilities. The fundamental
responsibility of this position is to help all AUD Undergraduate Programs meet their enrollment objectives and to
serve all prospective students and applicants.
Principle Responsibilities:
- Recruit students for all undergraduate programs.
- Identify and implement ways to strengthen the perception of AUD as an institution with prospective
- Follow up on leads and assist them throughout the application process to ensure timely completion and
- Initiate outbound calls to leads from messenger chat and marketing campaigns.
- Responding to student enquiries received from CRM, WhatsApp, Emails, and Calls in a timely and
- Attending to student appointments through all available platforms.
- Meeting walk ins.
- Managing interactions – assigning interactions to OSR & the Office of Student Recruitment and
- Creating new canned responses and updating old ones in CRM.
- Coordinating and scheduling with schools and organizers, fairs, school visits and student related
- Pulling up reports on applications, marketing campaigns, leads and statistics on specific schools.
- Conduct presentations for schools.
- Continuously improve the counselor support system. Liaise with school counselor to introduce new
- Follow up on students’ applications from the time they apply up until enrollment through a personalized
- Review admission requirements periodically to maintain standards and policies set by AUD and different
- Accurate Data entry on Campus for students’ records.
- Handle all types of correspondence (e-mail, WhatsApp, phones…) related to students’ applications and
- Ensure that information about Admissions are updated regularly; this includes, all printed materials,
- Assist in the coordination of Placement Exam dates/ Retrieve exam results and circulate to the
- Assess and admit to AUD’s degree programs students who possess appropriate credentials to
- Performs other duties as assigned or needed such as summer camp, open days, and webinars.
- Develop marketing and social media ideas to promote recruitment and enrollment events and initiatives.
- Liaise with the Office of Communication on all marketing and social media campaigns related to the
Office of Student Recruitment and Admissions.
Competencies and Skills:
- Excellent verbal and written communication (including presentation) skills.
- Knowledge of the higher education environment.
- Ability to represent AUD in a professional manner and easily communicate its mission to outside forums,
- Self-motivated and deadline oriented, strong organizational skills and ability to prioritize.
- Ability to work as part of a team and to work well under pressure with minimum supervision.
- Excellent knowledge of and use of technology.
- Effective time management skills.
Essential Qualifications:
- Bachelor’s degree or equivalent.
- Detail oriented, commitment to work, maintains the integrity of student records.
- Customer focused, goal-oriented action.
- Consultative approach with excellent listening skills, Team player.
- Computer proficient.
- Fluency in English.
Preferred Qualifications:
- Native Arabic.
Applications will be accepted and evaluated until this position is filled.
Preference will be given to candidates who are already located in the UAE.
Interested applicants must submit the following required documents via email to [email protected].
- Cover letter
- Updated CV
- Contact information of three (3) academic/professional references
No telephone calls please.
While we thank all applicants for their interest, only those under consideration will be contacted for a follow-up
interview.
To apply for this job please visit www.aud.edu.