Website Cartier
Founded in 1847 in Paris, Cartier stands as one of the world’s most esteemed and respectful Maisons in the luxury goods industry.
Temporary High-End Executive
MAIN PURPOSE
Within the High end department, the High-end Executive (HEE) is responsible of all the High-End/Prestige partners boutique (PB) requests and local logistic flows, from optimizing processes & delivery times to implementing new merchandising strategy and coordinating local High-End events flows and stock. Her/his responsibility is to optimize stock availability and visibility within the region and maximizes its potential.
KEY RESPONSIBILITIES
Operations: Drive the merchandising strategy & coordinate the stock allocations
- Main contact of the Operation team in charge of the stock movements in the system
- Support all HE requests received from boutiques
- In charge of organizing buy backs if required from PB and/or HQ and liaise with HQ/PB Teams
- Create reports and monitor stock levels
- Responsible of the local price list (different currencies & invoicing price to partners)
- Optimize logistic flows with local logistic platform, central teams and CJB platform
- Implement and follow-up launches of HE/Prestige noveltie
Commercial follow-up: Manage product requests to optimize private viewings & sales
- Answer, challenge and follow-up on all products requests with sales teams and central teams
- Ensure availability of products for private viewings, support the sales team with information needed (product information, delivery time & price) and ensure the delivery of certificates and products boxes together with the pieces
- Follow-up on product wishlist and delivery leadtime communication to boutiques
- Follow-up on product refurbishments with the central teams
- Build up the use and follow-up on the internal HE tool: giving access to WW HE stock to all PB
- Ensure a close collaboration with the High End Managers with stock analysis reports to allow for better business decisions
Events: Logistics monitoring during HE local events
- Coordinate the stock movements (hand carries, shipment, local transfers, etc.)
- Ensure the timely arrival and safe departure of the event stock, create and ensure respect of logistics retro planning
- Operational support during international events (invoicing follow-up, deliveries)
- Operational support during local events:
- In charge of sharing logistics documents to partners
- Coordinate with HQ for pieces delivery
DIMENSION
Geographical area: Middle East Partners Boutiques & PoS (Kuwait – Qatar – Morocco – Lebanon – Oman – Jordan – Bahrain) and all Africa network (including Johannesburg Boutique)
Number of boutiques: 8 Partners boutiques + 1 internal boutique + 10 Watch Specialists
YOUR PROFILE:
Education
Bachelor’s degree or equivalent from a reputed Business school
Required experience
Minimum 3 years relevant experience
Technical skills / abilities
- Fluent in English. Arabic & French are a ‘plus’.
- Advanced excel skills
- SAP or any logistic software is a plus
Personal and behavior skills
The successful candidate will have the following personal qualities:
- Previous experience in Merchandising / Operations, acquired within Local or Central teams
- Team player
- Demonstrates attention to details
- Self-starter with excellent communication skills
- Serious, proactive, mature and has the ability to handle and deal comfortably in a multinational environment
- Ability to effectively present information and respond to questions from groups of managers
- Adapts to changes in the work environment
- Generates suggestions for improving work and develops innovative approaches and ideas
- Provides regular performance feedback
- First experience in High Jewellery appreciated
To apply for this job please visit jobs.richemont.com.