Website Mandarin Oriental Hotel Group
The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
Waiter / Waitress – Episodes
Responsibilities:
- Set up stations and tables according to set standards
- Greet the guest according to the standards set by Emirates Palace Mandarin Oriental
- Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental
- Assist the captain in presenting the menu, making recommendations, and taking orders
- Serving food and beverage items and ensuring prompt service
- Follow up on billing and checking procedures
- Coordinate and assist in the clearing of tables
- Coordinate and assist in the clearing of station
- Coordinate and supervise the return of dirty linen
- To be present in the restaurant during service hours
- Ensure that the captain is kept informed of all guest comments and complaints
- Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
- To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental
- Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager
Skills and Requirements:
- Certification or Diploma in Hospitality Management is preferred
- Previous experience in a luxury hotel is preferred, resort experience will be a plus
- Passionate about guest service with an engaging personality
To apply for this job please visit careers.mandarinoriental.com.